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Genie · AI assistant

Your team’s ERP, behind one conversation.

Genie is the AI assistant that runs through every screen in ERPSense. It speaks twelve Indian languages, knows 95+ business document types, and is built so a first-time user and a senior accountant can both get useful answers from the same prompt.

Languages
12
Document types
95+
Surfaces
6
Tools available
40+
What Genie does

Built for the way Indian SMBs actually work.

Genie isn’t a generic chatbot wrapped around a foreign LLM. It is grounded in your books, scoped to your tenant, and tuned for Indian compliance, languages and money.

  • Twelve Indian languages, auto-detected

    Hindi, Tamil, Telugu, Kannada, Malayalam, Marathi, Gujarati, Bengali, Punjabi, Odia, Assamese, Urdu — Genie picks up the language from your input and replies in the same. No language picker, no setup.

  • 95+ business document types

    Sales orders, purchase invoices, journal entries, stock entries, payment entries, BoMs, work orders — full create / read / update / submit / cancel coverage, not a read-only chatbot.

  • Forms appear in the conversation

    Ask for an invoice and the form opens beside the chat with the right defaults already filled in. Edit any field; Genie watches the context and keeps the math right.

  • Multi-turn memory, scoped per session

    Conversations remember what you talked about — items, customers, dates, last GST rate — and surface the right follow-ups. Sessions are scoped per user and expire after seven days.

  • Guardrails before the LLM

    Profanity, jailbreak attempts and obvious off-topic prompts are intercepted in the layer before the model — your books never become a sandbox for someone else’s experiment.

  • Sub-second on the common path

    Greetings hit a regex fast-path. Frequently used doctypes get cached per tenant per language. The slow path only runs when there’s actually new work to do.

Twelve languages, one product

Type in Tamil. Get a sales invoice in Tamil.

Genie auto-detects the language of every message. The reply, the form labels, the audit notes — everything follows. No language toggle, no mode switching, no translation lag.

Mixed-language teams just work. The owner can ask in Hindi, the accountant can reply in English, and the warehouse manager can log a stock entry in Marathi — all on the same document, all in the same audit trail.

  • 10 supported languages today — English, Hindi, Tamil, Telugu, Kannada, Malayalam, Marathi, Gujarati, Bengali, Punjabi.
  • 2 more on the way — Odia, Assamese and Urdu in active development.
  • Devanagari and Tamil scripts native — Indian-script fonts ship with the UI; nothing to download.
  • Audit-friendly — every chat message is logged with the detected language and the user’s tenant for compliance review.
The ERP, fully exposed

Everything the ERP can do, Genie can do for you.

ERPSense is built on a mature open-source ERP core with a decade of production use. Genie is the layer above. It calls real ERP APIs, generates real documents, and writes them back to your audit trail.

That means you don’t lose anything by going chat-first. The doctypes are still there, the workflows are still there, the reports are still there. You just don’t have to memorise menus to get to them.

  • Customer / Supplier / Item / Account / BoM / Work Order — full CRUD via chat.
  • Sales Order → Sales Invoice → Payment Entry — chained workflows that follow standard ERP rules.
  • Submit + Cancel + Amend — Genie respects the underlying document status, not a parallel state machine.
  • Custom fields and custom doctypes are picked up automatically — no schema work on our side.
Where Genie shows up

One assistant. Every surface.

Genie isn’t bolted onto one screen. It runs through six different parts of the product, scoped correctly each time.

  • In the main chat

    The everyday surface — raise a quotation, log a payment, look up an HSN code, close a quarter. Anything you would do in your books, you can do here in plain English.

  • In the form panel

    Open beside any document. Genie auto-fills, explains why a field matters, and quietly catches mismatches before submit.

  • On the dashboard

    Click any chart and Genie tells you what changed and why — receivables up 12% means three customers are running 45+ days overdue.

  • In Tally sync

    A dedicated Genie panel for sync errors. Thirteen tools to retry, ignore, propose rules, generate resolution plans, preview, apply, undo.

  • In CA Dashboard

    Scoped to whichever client a Chartered Accountant has active. Cross-tenant queries are blocked at the auth layer; Genie can’t leak one client into another’s answer.

  • In your inbox (Daily Note)

    Each morning, a one-paragraph synthesis of overnight events: new orders, overdue payments, low-stock signals. Three actions. No newsletter padding.

Proactive, not just reactive

Genie reaches out before you have to ask.

Two surfaces work without you typing anything. Whispers — short observations on the dashboard — and the Daily Note in your inbox.

Both are quota-controlled and per-user. They show up because the data changed meaningfully, not on a fixed schedule. If nothing useful happened overnight, Genie stays quiet.

  • Whispers — small cards on the dashboard summarising what changed since you last logged in. Five-to-six per user per day, max.
  • Daily Note — one paragraph in your morning email synthesising overnight orders, payments, stock alerts, compliance reminders. Three suggested actions.
  • Tally sync alerts — when error clusters grow above a threshold, Genie pings the responsible user with a suggested resolution plan.
Built to not surprise you

Genie writes nothing without your confirmation.

Every document Genie creates is shown to you first as a preview. Submit goes through your click. Nothing is auto-posted. Nothing is hidden.

The audit trail is complete: which user asked, in which language, on which doctype, with what intent. Owners and CAs can reconstruct who did what at any point.

  • Confirmation step on every create / submit / cancel.
  • Per-tenant request rate limits and circuit breakers — your books are never locked because someone else is rate-limited.
  • Plain-English error messages — no raw stack traces, no hidden validation IDs.
  • Intent audit log retained for 90 days for usage review and anomaly detection.

Where Genie does the heavy lifting

Ready to put your books in one place?

Book a 20-minute demo. We’ll walk through your invoicing, GST and Tally setup live — no slides, no sales script.

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